Lucky Raccoon Games
  • Start Here
  • Really Simple Steam Integration
    • Setup
    • Running Demo Scenes
    • Leaderboards
      • Setup
      • Initializing Leaderboards
      • Submitting Scores
      • Retrieving Leaderboard Data
    • Stats and Achievements
      • Setup
      • Unlocking Achievements Directly
      • Unlocking Achievements from Stats
    • Cloud Save
      • Setup
      • Saving and Loading Data
    • Friends List
      • Setup
      • Getting Friends Data
    • Drag & Drop UI Components
    • Troubleshooting
    • Useful Links
  • Really Simple Tutorials
    • Setup
    • Running Demo Scenes
    • Tutorial Screen
      • Categories
      • Items
      • Setting up the screen with your data
      • Tutorial Manager anatomy
    • Tutorial Popup
      • Showing and hiding Popups
      • Tutorial Popup anatomy
    • Integrations
      • New Input System
    • Troubleshooting
  • Support
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  1. Really Simple Tutorials

Troubleshooting

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Last updated 2 years ago

My game is crashing or showing alert/error messages

Enable transcoding in your video and set codec to VP8 instead of Auto

Video does not play in a WebGL build

As noted on the asset's Unity Asset Store page, playing videos from files is not yet supported in WebGL builds, due to a platform limitation.

When running the tutorial screen nothing happens

Make sure that the Tutorial Manager's Auto Initialize option is checked and that all configured categories have at least one item.

The error I'm getting is not listed here. What do I do?

You can and we will help you solve any kind of problem related to the asset.

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